In 2023, Coca-Cola skillfully utilized generative AI technology developed by OpenAI and Stable Diffusion to curate innovative advertising strategies. These marketing campaigns demonstrated the vast possibilities of AI in marketing, blending technological innovation and creativity to draw audiences in new and engaging ways.
Let’s delve into six specific advertising and marketing campaigns created by Coca-Cola in 2023.
Coca-Cola launched an AI chatbot via an Instagram newsfeed ad that connected users to local restaurants in their city. As users selected restaurants based on the chatbot recommendations, they could proceed to OpenTable for more information or to make a reservation. This ingenious tool pointed out handy local search results in Instagram DMs and enabled Coca-Cola to capture leads within the DM. The user-friendly aspect of this automation was that the email address was pulled from the user’s Facebook profile, simplifying the process further.
Early in 2023, Bain & Company announced a collaboration with OpenAI to provide advanced technology to companies like Coca-Cola. With this AI technology, Coca-Cola introduced the “Real Magic” platform, which allowed users to generate original artwork using assets from Coca-Cola’s archives. Such an innovative concept encouraged connection and user interaction.
For the festive season, Coca-Cola took it a notch higher by allowing users to create AI-generated Christmas cards for friends and family. This was promoted through an ad campaign on Facebook and Instagram.
Upon announcing its collaboration with OpenAI, Coca-Cola invited artists to participate in the Create Real Magic contest. The campaign wanted artists to create original artwork using Coca-Cola branded assets, GPT-4, and DALL-E. Here, artists got an opportunity to have their creations illuminated on Coca-Cola’s billboards in New York’s Times Square and London’s Piccadilly Circus.
Coca-Cola continued showing its prowess in generative AI through the Masterpiece campaign. It featured a video of AI-reimagined art over the years. Coca-Cola brands such as Topo Chico also began sharing AI-generated images on their social platforms.
In another innovative strategy titled “Destination Y3000” in Las Vegas, Coca-Cola showcased its new Y3000 beverage flavor in The Sphere, the first flavor to be co-created by AI and humans. The experience featured dynamic projections showcasing futuristic cityscape images created using generative AI on The Sphere’s Exosphere.
Throughout 2023, Coca-Cola has intelligently adopted generative AI technology to redefine its advertising approaches. From AI chatbots and user-generated content to immersive OOH advertising and augmented reality experiences, these strategies demonstrate Coca-Cola’s commitment to blend cutting-edge technology with creative marketing. It’s not only engaging to audiences but also provides inspiration for marketers on the potential of generative AI in brand marketing.
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